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Guest Satisfaction Index

3 Essential Things Guests Look For in Hotel Reviews

  |   GSI, Guest Satisfaction Index, Hotel Reputation Management   |   No comment

[vc_separator type='transparent' color='' thickness='' up='15' down='15'] [dropcaps style='square1' background_color='']W[/dropcaps]   hat do you think is most important to guests when they read hotel reviews? Do you know what they’re looking for in a hotel? A lavish spa? An Olympic-sized swimming pool? You might be surprised. What they look...

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Hotel Reputation Management

3 Easy Ways to Get More Followers on Your Hotel’s Facebook Page

  |   GSI, Guest Satisfaction Index, Hotel Reputation Management, Review Response   |   No comment

[vc_separator type='transparent' color='' thickness='' up='15' down='15'] [dropcaps style='square1' background_color='']Y[/dropcaps]   ou’ve probably heard of people comparing the number of followers on their Facebook pages. Why is it important to have many Facebook fans on your hotel page? The more followers you have, it indicates popularity which brings about...

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Guest Satisfaction Index and Hotel Reputation Management

  |   GSI, Guest Satisfaction Index, Hotel Reputation Management, Review Response   |   No comment

  Guest Satisfaction Index (GSI)     [dropcaps type='normal' color='' background_color='' border_color='']G[/dropcaps]uest satisfaction index is a method of measuring a hotels performance.  Traditionally hotels used to make important decisions like pricing based on a combination of demand forecasts, supply, competitor activity, operating costs and instinct.     However in taking important decisions...

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