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Hotel Reputation Management Services | Social Media for Hotels | NovPromo - Hotel Reputation Management Services | Social Media for Hotels
Hotel Reputation Mangement Review Response OTA Management My Hotel Reputation
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  • $75/Month
  • Basic Plan
  • Initial Set Up Fee & First Month Services Waived ($179 Savings)
    First Payment is not charged until December
    Review Platform Account Set Up
    Facebook Business Page Creation and Monitoring
    Review Management with Rapid Response
    Social Media Enhancement
    Dispute Resolution
    Positive Review Promotion
    Daily E-Blast (M-F)
    Metric Reporting

  • Other Packages

Our Basic Package incorporates our entire team which will actively work to build your reputation.  This includes a Reputation Specialist to monitor and manage your online reviews, a Social Media manager to maintain your Facebook fan page, and a Client Relationship department to get you set up on all relevant sites and optimize each.
This includes:

  • Property placement and account set-up We will ensure your Hotel is is setup and optimized on top review sites as well as online social networks. In addition, we will help you create accounts which need set-up and/or claim and retrieve account log in details for any which are already established.
  • Review Management with Rapid Response| Your Hotel will be assigned to a designated account manager who will monitor all online channels daily and respond to guest reviews on your behalf.  When reviews need management input or attention an e-mail will be sent to management prior to proceeding.  Responses to reviews will be monitored daily and posted within 72 hours.
  • Monthly Metric reporting This package includes Monthly reporting which depicts your rating and ranking on top review/booking sites will will help you evaluate which areas need improvement. This allows you to take corrective action promptly and proactively.

    Sites Managed Include:

    TripAdvisor, Expedia, Yahoo Travel, Travelocity, Venere, Booking.com, Google Places, Yelp, Facebook Business Page, Medallia  +others upon request.

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