Hotel Reputation Management Services | Social Media for Hotels | Reputation Service Outline | My Hotel Reputation Management
Hotel Reputation Mangement Review Response OTA Management My Hotel Reputation
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Hotel Reputation Service Outline

We Are Your Hotel Marketing Specialists

Managing Social Media

Our Social Media team manages sites such as Facebook, Twitter, Yelp and Google Plus.

Monitoring Guest Feedback

Reputation Specialists oversee your review sites daily to ensure feedback is addressed promptly.

Managing Review Platforms

We manage all the top review platforms including TripAdvisor, Booking.com, Expedia and more.

Promoting Positive Reviews

We help you increase your positive reviews with strategic marketing tactics to boost reviews.

What We Do To Build Your Hotels Reputation

Our Reputation Service Outline

-Respond to guest reviews and/or comments promptly on Top Review Sites such as TripAdvisor, Expedia, Google Places, Yahoo Travel, Hotels.com as well as Social Media Sites including Facebook and Twitter.

-Track the reviews posted on top Travel Sites and Social Networking Sites including Rating/Ranking and Recommendations.

-Provide 24/7 monitoring of Social Media, User Generated Content sites & other relevant Review Sites.

-Increase Hotel Website traffic by building guest rapport and providing SEO recommendation.

-Bury negative reviews by integrating Positive Guest Reviews.

-Help remove negative reviews that are blatant misrepresentations or slander.

-Work with your Hotel to optimize your Top Reviews Sites targeting Photos, Description and Key Features.

-Send you up to date reports outlining the progress of your Hotels Online Reputation so that you can monitor your growth.

-Promote featured coupons or promotions on Google and Social Media Sites

-Increase visibility on targeted Social Media Sites such as Facebook and Twitter by integrating into and/or creating Custom Fan pages.

-Monitor and report what is being said about your hotel and employees to help establish what corrective actions need to be taken

Our Team 

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Social Media Team / Optimize Social Sites

Our Social Media team manages sites such as Facebook, Twitter and Google.  Monitoring what is being said, helping to syndicate content, target marketing to increase likes and optimizing business pages.

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Reputation Specialists / Manage Review Platforms

Reputation Specialists monitor your review and third party sites daily, addressing reviews promptly and taking corrective action as necessary. They escalate reviews which need immediate attention and help you understand guest feedback to make changes in house to improve your rating and ranking.

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Support Team / Update & Optimize Accounts

Our Support Team is available 24/7 to assist with account set up, to troubleshoot third party issues, flag slanderous reviews and answer any questions you may have.

What Review Platforms We Manage