We Are Your Hotel Marketing Specialists
Managing Social Media
Our Social Media team manages sites such as Facebook, Twitter, Yelp and Google Plus.
Monitoring Guest Feedback
Reputation Specialists oversee your review sites daily to ensure feedback is addressed promptly.
Managing Review Platforms
We manage all the top review platforms including TripAdvisor, Booking.com, Expedia and more.
Promoting Positive Reviews
We help you increase your positive reviews with strategic marketing tactics to boost reviews.
Set Up Package
-Review Site Account Creation - We will create your Account on all of your top Review Sites including TripAdvisor, Expedia, Booking.com, Google Places and Yahoo Travel. (or personally assist you with the Creation or Log In retrieval when our creation is not possible.)
-Facebook Business Account Creation - We will create your custom Facebook Business Page including optimization with photos, description and contact details.
-Custom Hotel Review Page Creation - We will create a custom Review Page for your Hotel which is an all-in-one page that directs Guests directly to your Review Page on each top Review Site.
-Guest Review Reminder Cards - We will design and create a custom Review Reminder card for your Hotel which makes it extremely easy for Guests to write their review about your Hotel, The first package of 250 is included w/shipping.
-Review Site Foundation - Reputation Specialist will ensure most recent Reviews on all Accounts are addressed and up to date.
-Initial Reporting - You will receive an initial report outlining what has been done to start building your Reputation. In addition, you will receive your first report outlining where you currently rank on all Review Sites.
Our Social Media team manages sites such as Facebook, Twitter and Google. Monitoring what is being said, helping to syndicate content, target marketing to increase likes and optimizing business pages.
Reputation Specialists / Manage Review Platforms
Reputation Specialists monitor your review and third party sites daily, addressing reviews promptly and taking corrective action as necessary. They escalate reviews which need immediate attention and help you understand guest feedback to make changes in house to improve your rating and ranking.
Support Team / Update & Optimize Accounts
Our Support Team is available 24/7 to assist with account set up, to troubleshoot third party issues, flag slanderous reviews and answer any questions you may have.